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Free · no obligation · no cardAsk a builder one question — free
Ask us the one thing that's actually worrying you about a property, a RICS survey or a quote, and a working UK builder will answer it — properly, in plain English, within 24 hours. One defect, one photo, or one paragraph. Not a 40-page survey — that's the paid review.
A real person reads every one of these. Ben has spent nearly 30 years on the tools. We don't quote for building work, so we have no reason to tell you anything except what we'd tell a friend.
Questions we get every week
- “The RICS survey says the roof covering is nearing the end of its serviceable life — is that a £900 job or a £9,000 one?”
- “There’s a crack above the bay window in these photos. Should I be worried?”
- “My builder has quoted £34k for a 4m rear extension. Is that reasonable for Bristol?”
- “The listing says the loft conversion was done in 2012. What should I be asking for?”
Where the free bit ends. One defect, one photo, or one paragraph, answered properly — that's free, always. Reading a whole survey and costing every item on it is a couple of hours of a builder's time, and that's the £59 review. We'll tell you straight which one you need.
Or just talk to us
If typing it out is the hard part, don't. Message or ring — same builders, same answer.
We reply Mon–Sat, 8am–6pm.
Need the whole report costed? That's the £59 review →
5.0 stars across 11 reviews
“Ben has been absolutely fantastic. As a first time buyer getting a home buyers survey back feels like a bit of a mine field. Ben helps with approximating costs to all the points raised and also explained everything in really easy to understand terms. I feel much more confident about the property and entering negotiations with the seller. 100% worth it.”
“Fast and efficient service. Goes in to great details about your reports and explains potential costings. 10/10 service.”
“Very prompt and helpful pre-purchase service. Great to get expert advice on the survey and a realistic look at the costs involved for repairs.”
“Really valued Ben’s knowledge and practical advice around building compliance and my uncertainties with a property I was looking to buy. It helped me to feel clearer about how to proceed and more confident with any negotiations. Really helpful and efficient. Would definately recommend!”
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Before you ask
Is it actually free?
Yes. No card, no sign-up, no trial that turns into a subscription. You ask one question, a builder answers it, and if that is all you needed then that is where it ends. We would rather you got the answer than got nothing.
What counts as one question?
One defect, one photo, or one paragraph — a cost, a line in a RICS survey, a quote that looks wrong. Send that and we will tell you what we think. What we cannot do free is read a forty-page RICS survey end to end and cost every item: that is the £59 review, and it takes a builder an hour or two of real work.
Who answers it?
Ben Murrell, a working UK builder for nearly 30 years. Not AI, not a call centre, not a salesperson. You get a name and you can reply to it.
Will you try to sell me building work?
We cannot. We do not quote for or carry out building work, which is the whole reason our answer is worth having. There is nothing we could sell you except the £59 review, and we will only mention that if your question genuinely needs one.
How fast will I hear back?
Within 24 hours, usually sooner. If you are up against an exchange deadline or an offer decision, say so in your message and we will move you up the list.